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eResponse Information - Frequently Asked Questions


FREQUENTLY ASKED QUESTIONS ABOUT eRESPONSE

  Click on a question to view the answer.

Q: What is eResponse?
eResponse is an automated system on the court's website. Jury candidates can log into eResponse from home to complete forms such as the Qualification Questionnaire and the Summons for Jury Service electronically.

Q: How do I know that eResponse is secure?
The Court follows current best practices for database and server security, maintained by highly skilled Information Technology court staff, and supported by a dedicated national network security group.

Q: I need to complete my Qualification Questionnaire but I do not have a computer or Internet access. What should I do?
The Court understands that not all prospective jurors have access to a computer. You may wish to use your local library's computer terminals to access the eResponse system. However, if this option is not available to you and you require a paper copy of the questionnaire, please call 1-877-750-0431. Please leave a voice mail message with your name and your 10 digit candidate ID number. A paper Qualification Questionnaire will be mailed to you.

Q: I cannot log into eResponse -- the system indicates my PIN number is not valid. What should I do?
Your PIN number is in the format letter number letter number, for example, A3C5. Please ensure that you are typing your PIN number accurately based on this format. The letter 'O' can be difficult to distinguish from a number zero, '0'. The letter 'I' can look a lot like a number one, '1'.

Q: I cannot type my full 5 digit zip code when logging into eResponse. What should I do?
It has been reported that on some computer systems, blank spaces initially appear in the zip code field. Deleting the blank spaces from the zip code field beforehand will usually allow you to enter the full five digits of your zip code.

Q: When logging in, eResponse indicates that the zip code I entered is invalid. What should I do?
If you have recently moved, eResponse will report that your new zip code is invalid. If you have recently moved, please follow the instructions shown for the question Q: What if I have moved? below.

Q: What if I have moved?
Please write your new address on the front side of the questionnaire letter you received and please mail the letter to Jury Clerk, P.O. Box 1498, Lafayette, IN 47902. In this instance, it is NOT necessary to complete the Qualification Questionnaire.

Q: What if the person who received the questionnaire has passed away?
Please write "passed away" or "deceased" on the front side of the questionnaire letter you received and please mail the letter to Jury Clerk, P.O. Box 1498, Lafayette, IN 47902. In this instance, it is NOT necessary to complete the Qualification Questionnaire.

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